How to Use Your Yealink T54W Phone

Your Yealink T54W desk phone can do a lot more than just make and receive calls. Here's a simple, no-nonsense guide to the everyday features you'll use the most.

Answering a Call

• Pick up the handset OR
• Press the Speaker button (for hands-free) OR
• Press the Answer softkey on the screen

Making a Call

• Pick up the handset (or press Speaker)
• Dial the number
• Press Send (or wait a few seconds for auto-send)

Ending a Call

• Hang up the handset OR
• Press the End Call softkey

Putting a Call on Hold

• During a call, press the Hold softkey
• To resume, press Resume or select the call and press Resume

Transferring a Call

• Announced/Consulted Transfer: → Talk to the person first, then press Transfer again
• Blind Transfer (no announcement): → Press Transfer twice immediately after dialing

Parking a Call

• During a call, press the Park softkey
• The system will assign a park orbit number (example: “701”)
• Tell the person who needs to pick up the call which orbit to dial
• To retrieve a parked call: → Pick up your handset and dial the orbit number (e.g., 701)

Note: Your system may label it “Park,” “Call Park,” or “Park Call.”

Starting a Conference Call

• During an active call, press the Conference softkey
• Dial the second person’s number
• When they answer, press Conference again to join all parties together

(Optional: Repeat to add more people if supported.)

Checking Voicemail

• Press the Message button (envelope icon)
• Follow the prompts (you may need to enter your PIN)

Adjusting Volume

• During a call: Press the Volume buttons to adjust call volume
• While idle: Press the Volume buttons to adjust ringer volume

Muting Yourself

• Press the Mute button (microphone icon with a slash)
• Press it again to unmute

Using the Directory (Contacts)

• Press the Directory softkey
• Browse or search for a contact
• Select a contact and press Send to call

Redialing Last Number

• Press the Redial softkey or the Redial button (if available)